Frequently asked questions

Memberships payments can be made either by credit card or direct debited from your nominated bank account. These are processed through Stripe via Fitbox and can be either weekly, fortnightly or monthly.

Yes! If you know you will be away for holidays or work we can put your Membership payments on hold. Just let us know the dates in writing, 7 days in advance.

There are no cancellation fees. Just let us know, in writing, 7 days in advance. Unfortunately payments already processed cannot be refunded.

We use Stripe through Fitbox to set up your payment plans. You can pay weekly, fornightly or monthly through the app. No set up fee or locked in contract.